A friendly wholesale business is seeking a proactive, capable, and efficient individual as a Customer Service/Administrative Assistant. The ideal candidate will be reliable, highly organized, and detail-oriented, taking ownership of responsibilities to ensure smooth office operations with a warm, patient, and professional approach.
Key Responsibilities include:
* Answering phones and communicating pleasantly with customers and vendors.
* Providing excellent customer service by taking orders, answering questions, and resolving issues amicably via phone and email.
* Handling inquiries regarding missing or incorrect items and providing updates on order and delivery timelines.
* Entering orders accurately into their software system.
* Monitoring emails to stay on top of customer and vendor communications and responding promptly.
* Emailing invoices to customers.
The hours for this position are initially 9 AM to 3 PM EST, with the possibility of increased hours as needed. Prior work experience is required.
To Apply: Fill out the form here: https://form.jotform.com/211601698442354
