Tech support/Customer service representative

Job Description:

We are continuously growing and looking to strengthen our team with energetic and motivated support and service agents for communication services (cellular, home internet, landline, TV).

In this role, a successful candidate will handle inbound and outbound traffic from our customers in a professional and polite manner. Using provided tools and acquired knowledge, while maintaining a positive attitude and energy, and being a team player.

This is a full-time hybrid position, based partly in our Jerusalem office and partly from home.

Job Requirements:

• Must have an Anglo mentality and be customer service-oriented.
• Tech-savvy or willing and motivated to learn.
• A PC with a stable internet connection and a suitable workspace for home use.
• Strong interpersonal skills and a desire to provide excellent customer service.
• Native English speaker with basic level conversational Hebrew (spoken and written).
• Previous call center experience is a plus.

Please email your CV with "Support Agent" in the subject line to [email protected].