Role Overview:
We are looking for a detail-oriented professional to manage the full contract and billing lifecycle for one of our clients. This includes overseeing customer enrollments, renewals, terminations, monthly invoicing, collections, and managing utility and customer relationships.
Key Responsibilities:
• Manage customer contracts, including enrollments, renewals, and terminations, ensuring timely and accurate processing.• Oversee monthly billing: process meter readings, generate and fulfill invoices, and reconcile payments.• Monitor and manage billing exceptions, usage discrepancies, and missing data reports.• Maintain utility communications to ensure all transactions are processed smoothly and resolve any utility rejections.• Handle collections and accounts receivable, including reporting, outreach, and adherence to credit policies.• Respond to customer billing inquiries via phone and email, ensuring clear and timely resolution.• Prepare and deliver monthly KPIs and billing performance reports to management.• Collaborate on special projects and support operational initiatives as needed.
Qualifications:
• Strong understanding of billing systems and, ideally, EDI transactions.• Excellent communication, analytical, and problem-solving skills.• Proficient in Microsoft Office (Excel, Word, PowerPoint).• Ability to learn and work across multiple systems quickly.
Job Requirements:
• In office in Har Hotzvim • Sunday – Thursday 3:00 pm – 11:00 pm • $14/hour paid on Israeli books
To apply:
Please submit your application here: https://wkf.ms/46cH6wk or email [email protected]
